Serving SMBs in Northwest Arkansas & beyond

Simple systems
for businesses that
have outgrown
their spreadsheets.

OpsUnlock builds the workflows, AI-assisted automations, and operational dashboards that replace the chaos of disconnected tools — so your team stops fighting the systems and starts running the business.

3–4 week delivery
Month-to-month — no lock-ins
Systems your team can maintain
Operations Hub
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Most operational pain
isn't a people problem.
It's a systems problem.

If your business has grown past a handful of employees, you've probably watched some version of this play out:

  • Critical info lives in someone's head, three group chats, and a spreadsheet only one person updates.
  • New hires take a month to onboard because no one ever wrote the SOPs down.
  • You can't answer simple questions about your business without a manual export and a coffee.
  • Customer data is split between QuickBooks, your CRM, an inbox, and a notebook nobody admits to keeping.
  • The team is busy, but you can't tell what's actually moving the needle versus just keeping the lights on.

Three ways to unlock
your operations.

Start with a process audit. Build a custom system. Or partner with us long-term as your operational backbone. Whether you need workflows optimized, new systems designed, or ongoing support — each engagement is scoped to what your business actually needs.

01 — Diagnose

Process Audit

Starting at $497

A deep look at how your business actually runs today. We map your workflows end-to-end, identify the bottlenecks costing you the most time and money, and deliver a process optimization plan you can act on — with us or with your team.

  • Discovery sessions with you & key team members
  • End-to-end workflow mapping
  • Bottleneck & inefficiency analysis
  • Prioritized optimization roadmap
  • 90-minute walkthrough call
Start with an audit
03 — Partner

Ops Partnership

From $1,500 / month

Ongoing operational support for teams that need a fractional ops partner. We keep your systems evolving as you grow — without the cost of a full-time hire.

  • New workflows added as needs change
  • Monthly optimization reviews
  • Team training as new tools roll out
  • Direct Slack/email access
  • Month-to-month, no lock-ins
Explore partnership

Not sure which fits? Book a free 30-minute consultation and we'll point you to the right starting place — no pressure.

From chaos to clarity
in four moves.

01

Discover

We sit with you and your team. Map the real workflows, not the ones on paper. Find the bottlenecks costing you the most time.

02

Design

We design the system on paper before we touch a tool. You see exactly what we're building, why, and how it will fit into your team's existing rhythm.

03

Build

We build, test, and refine using no-code tools your team can maintain. Most builds ship in 3–4 weeks. Training and documentation are part of the package — not an upsell.

04

Optimize

Systems aren't set-and-forget. We stay close after launch to make sure adoption is real and the system evolves with your business — not against it.

And many more
systems we deliver.

The gallery above shows a few examples in detail. Here's the broader picture of what we build across operations, ops tech, and AI workflows:

Process mapping & optimization
Internal dashboards & reporting
CRM & sales pipelines
Hiring & recruiting pipelines
Client portals & onboarding
AI-assisted workflows & automation
Project & task management
Field & route management
Approval workflows
SOPs & knowledge bases
AI document & data extraction
Commercialization calendars

Enterprise thinking.
Small business scale.

Most operations consultants either over-engineer for SMBs (expensive enterprise platforms, six-month implementations) or under-deliver (a few automations bolted onto chaos). OpsUnlock sits in the gap.

01.

Built by a Fortune 1 operator

Nearly a decade leading operations inside one of the largest companies in the world. You get the same systems thinking, sized down to fit your business.

02.

No-code, not no-skill

We build with tools your team can actually maintain. No proprietary platforms. No vendor lock-in. If we walked away tomorrow, your systems keep running.

03.

Local, accountable, accessible

Based in Northwest Arkansas. One operator, one point of contact. No hand-offs to junior staff, no offshore teams you've never met.

04.

Confidential by default

We work with founders' financials, customer data, and internal processes. NDAs are standard. Your data, your processes, your strategy — they stay yours.

05.

Adoption is the deliverable

A beautiful system nobody uses is a failure. We build with change management in mind from day one — training, documentation, and ongoing check-ins included.

You probably want
to know.

What size businesses do you typically work with?
Our sweet spot is growing teams of roughly 5–50 employees — past the point where spreadsheets and sticky notes still work, but not so large that you need enterprise platforms with six-figure implementations. We've worked across retail, technology, healthcare, finance, education, agriculture, and field services.
How long does a typical engagement take?
Workflow Audits are usually completed in 7–10 days. Systems Build projects typically deliver in 3–4 weeks from kickoff. Complex builds with multiple integrations may run 6–8 weeks. We give you a realistic timeline before any contract is signed — and we hit it.
What tools do you build with?
Our core stack: Airtable, ClickUp, Baserow, Zapier, Make, Glide, Slack, Notion, and SharePoint — plus AI tools (Claude, ChatGPT, and others) for workflows that benefit from intelligent automation like document extraction, summarization, and smart routing. We work with what fits your business — not what we want to sell you. If you already have tools that work, we build around them.
Do you require long-term contracts?
No. Audits and builds are one-time engagements. Ops Partnership retainers are month-to-month — cancel any time with 30 days' notice. We earn the relationship every month.
Will my team actually use what you build?
That's the whole job. We've watched too many systems get built and then ignored. Every engagement includes team interviews up front, change management planning, hands-on training, and documentation your team will actually reference. If your team won't adopt it, we haven't delivered.
What if I don't know what I need yet?
That's exactly what the free consultation and the Workflow Audit are for. Most clients come to us with a vague sense that "something isn't working" — we help you name it, scope it, and decide what's worth fixing first.
How are you different from hiring an internal ops manager?
A full-time ops hire costs $80K–$150K+ in salary and benefits before they ship anything. We give you the systems an ops manager would build, at a fraction of the cost, in weeks instead of quarters. Once we're done, you own the systems and your team can run them.

Let's see what's actually
slowing your business down.

Book a free 30-minute consultation. We'll talk through what's going on, point you toward the highest-leverage fix, and tell you honestly if we're the right fit. No obligation.